Welcome to my online shop. I hope you enjoyed browsing my enamelled jewellery as much as I enjoyed making each piece. Perhaps there are a couple of things you would like to know before finalising your purchase. Hopefully you can find the answer below, but if not, please get in touch.
Copyright and Intellectual Property:- All content on this website (products, images, designs, text) is the sole property of Pip Milton. Content must not be used without my prior written consent. Please contact me to discuss any requirements.
Jewellery:- I individually handcraft each piece of jewellery in my studio. To cherish the aesthetic of my arts practice, that is, making unique, one of a kind jewellery, I only make designs once and no items are made to order. I take great care making each piece to ensure that I meet my own high standards of craftsmanship.
All jewellery is photographed in my studio. I endeavour to give an accurate representation of the enamel in my photographs. Please be aware that due to the properties of light, the colour of the enamel may vary when viewed in real time, and that different computer monitors and devices may also display colours differently.
Pricing:- All prices are in Australian Dollars (AUD) and do not include shipping and taxes. The buyer is responsible for all costs associated with the purchase.
Payment:- Online payments are processed via PayPal. Australian customers, please contact me if you would prefer to pay by direct bank deposit.
Packaging:- Purchased jewellery will be packaged securely for post to ensure safe delivery. Each item will be wrapped in acid free tissue paper and packaged in a Pip Milton Contemporary Jewellery gift box before being packaged in Australia Post packaging.
Shipping:- Complimentary shipping applies to purchases within Australia. National purchases will be shipped by Australia Post using the Express Post service. This service includes tracking and a signature is required on delivery. Delivery times may be between two and seven business days for national destinations.
International purchases are shipped at a flat rate of AUD$25.00, and will be sent by Australia Post using the Standard International Post service. This service includes tracking and a signature is required on delivery. Delivery times may be up to 21 days for international destinations. International shipments may be subject to customs or import duties fees and taxes once the shipment reaches your country. Additional charges for customs clearance are the responsibility of the person receiving the shipment in that country. Please check the regulations of your country to determine if you may be liable for additional charges.
Online purchases will be processed on business days, excluding Australian public holidays, and will generally be shipped with three to seven business days following receipt of payment.
I am not liable for goods damaged in transit or for any lost parcels, but will do whatever I can to assist if such a situation arises. Please contact me immediately so we may arrange a suitable resolution. Shipping fees are non-refundable.
Refunds, Exchanges and Repairs:- Please select your items carefully before committing to your purchase. All purchases are final and no refunds, exchanges or cancellations are offered if you simply change your mind. Please get in touch if you have any questions before proceeding with your purchase.
I encourage you to love and treasure your enamelled jewellery, and most importantly, to enjoy wearing it. However, please read and follow the 'Care Instructions' to ensure your consumer guarantees are not compromised if your jewellery is damaged due to lack of care.
In the unfortunate circumstances that your jewellery is damaged, please contact me immediately to discuss. Any repair requirements will be assessed on a per case basis, and a fee may be charged for repairs and return postage. Enjoy wearing your jewellery but always keep in mind the steps for proper care.
Privacy:- I respect your privacy and am personally committed to keeping your personal information private and secure. Personal information will never by willingly disclosed to any third parties.